Terms of service

Terms of Service

Last Updated: July 15, 2026

Welcome to Jasmera, a premium fragrance brand powered by Delemont Studio. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate and complete.

2. Products and Services

Jasmera offers premium perfumes and fragrance-related products through its online store.

We reserve the right to:

  • Add, modify, or discontinue products without prior notice.

  • Limit product quantities.

  • Refuse or cancel orders where permitted by applicable law.

  • Update product pricing and availability at any time.

We make reasonable efforts to display product images and descriptions accurately; however, actual packaging and colors may vary slightly.

3. Orders

By placing an order, you agree that:

  • All information provided is true and accurate.

  • You are authorized to use the selected payment method.

  • Your order is subject to acceptance and availability.

We reserve the right to cancel any order due to:

  • Pricing or technical errors.

  • Suspected fraud or unauthorized transactions.

  • Product unavailability.

  • Incorrect customer information.

  • Legal or regulatory requirements.

If payment has already been collected for a cancelled order, an appropriate refund will be processed.

4. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

Payments may be processed through trusted payment providers, including:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets

  • PhonePe and other supported payment gateways

Orders are confirmed only after successful payment authorization.

5. Shipping

Shipping times are estimates and may vary depending on your location and courier operations.

Please refer to our Shipping Policy for complete information regarding:

  • Processing times

  • Delivery estimates

  • Shipping charges

  • Tracking

  • Lost shipments

  • Delivery delays

6. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Due to hygiene and product safety considerations, opened or used perfume products cannot be returned unless they are damaged, defective, or incorrectly delivered.

7. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Restricting unauthorized access to your account.

  • All activities conducted through your account.

Please notify us immediately if you suspect unauthorized access.

8. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Distribute malware or harmful software.

  • Copy or reproduce website content without permission.

  • Interfere with website security or functionality.

  • Misrepresent your identity or payment information.

Violation of these Terms may result in suspension or termination of access.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Product photography

  • Website design

  • Graphics

  • Icons

  • Text

  • Branding

  • Product descriptions

is the property of Jasmera or its licensors and is protected under applicable intellectual property laws.

No content may be reproduced, copied, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Jasmera shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Website interruptions

  • Product availability

  • Delivery delays

  • Technical errors

  • Third-party service failures

  • Unauthorized access beyond our reasonable control

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including rights available to consumers under Indian law.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

12. Third-Party Services

Our website may use third-party services including:

  • Payment gateways

  • Courier partners

  • Analytics providers

  • Marketing platforms

  • Shopify applications

These services operate under their own terms and privacy policies. Jasmera is not responsible for their independent practices.

13. Promotional Offers

From time to time, Jasmera may offer:

  • Discount coupons

  • Promotional campaigns

  • Seasonal sales

  • Free shipping offers

  • Bundle offers

Promotions:

  • Are valid only during the stated period.

  • Cannot be combined unless specifically mentioned.

  • May be modified or withdrawn without prior notice.

  • Are subject to applicable terms and conditions.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the competent courts where the business is registered, unless otherwise required by applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes become effective immediately upon publication on this page. Continued use of the website after such changes constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions regarding these Terms of Service, your order, or your rights as a customer, please contact us using the official contact details available on the Jasmera website.

Thank you for choosing Jasmera, powered by Delemont Studio. We are committed to providing premium fragrances, secure online shopping, transparent policies, and excellent customer service.